Frequently Asked Questions (FAQ)
What happens when I buy a license?
You will immediately receive an email with a license key. It will include instructions about how to copy and paste it into the program's License Manager. If you don't receive the email within a few minutes, check your Spam folder. If it's still not there, please contact us here.
Do you offer bulk discounts?
Yes. If you're interested in a bulk discount, please contact us here.
What are the license terms?
The license follows whoever it's assigned to and they may use it on as many devices and platforms as they wish.
A personal license is assigned only to you and cannot be transfered to any other person. It lasts for life.
A business license can be assigned to other people so long as it's only assigned to one user at a time. For instance, if an employee leaves and you hire a replacement, you can assign the old employee's business license to the new employee. It's up to you to handle license assignments. If you want multiple employees to use it, you must buy one for each. A business license lasts forever.
Does a license come with free upgrades?
You will get free minor version upgrades (e.g. 1.3 to 1.4). Major version upgrades (e.g. version 1 to version 2) are free if you bought your license within 4 months of the minor version release. Otherwise, you will get a discount.