A Text Editor for CSV Files
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June 5, 2021If you’re having trouble with your license key, this blog post is for you. The main thing to check is that you’re copying the entire block, not just the hash (32 random characters) at the end. Here’s what the license manager should look like:
Also, you’ll want to make sure you’re on the right version. If you bought a license on or after May 24, 2023, it will be a version 2 license. Version 2 licenses work on version 1.3.36, but not any older version. If you have a version 2 license, make sure you get the latest version here.
If you have a version 1 license (i.e. you bought before May 24, 2023) and it’s not working, you may be on version 2 of the app. You can either upgrade to a version 2 license here or download version 1.3.36 of the app here.
In rare cases, copying and pasting might not work. In that case, you can drag and drop the license file attached to the email into the License Manager window (be sure to drop it in there and not the table editor). The License Manager window will copy the contents of the file like so:
One more possible issue is if you’re trying to use a cracked license, it will probably be rejected. If you didn’t get it from us, it’s not valid. If you feel bad and want forgiveness, you can buy it here.
If you’re still having trouble with it, just let us know here or reply to the license email.